Privacy Policy

We understand that your privacy is important and we will treat any personal information you provide as confidential and it will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.

When you use this website, we may collect, store and use the following kinds of data:

• Information about your PC and visits to this website such as the IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you;
• Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our Gifts and/or services. We will use information to fulfill any order and to communicate with you when necessary. If you provide us with debit or credit card details, we will record them so that you can save time and use them when you next order with us;
• Information that you provide us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information; and
• Information that you provide us for the purpose of signing up for our email newsletters.

Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:

• Administer the website;
• Improve your browsing experience by developing and improving the design and layout of the website, through the monitoring of your usage;
• Process Guests orders; and
• Provide you with information such as news regarding the website, new services and special offers or promotions that may be of interest to you via email, post or by mobile phone.

In accordance with the Wireless Telegraphy Act 1967 (as amended), we are obliged to inform the TV Licensing Authority of your full details (or delivery address if different) when you purchase any TV receiving equipment, e.g. TVs, DVD recorders, digital boxes or PCs (including laptops) with a TV card. It is your duty to make sure the receiving household or business already has adequate licensing, or if not, to sign up for such with the TV Licensing Authority.

Data Protection

We use the latest in Secure Server Technology (SSL – 128bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside the House of Fraser group for marketing purposes, although our representatives and appointed agents and business partners may hold your data so that your details and/or orders can be processed and/or accounts maintained. House of Fraser (Stores) Ltd is registered with the Information Commissioners Office as a Data Controller. We will comply with the standard procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by the various laws in force from time-to-time.

Cookies

When you enter this website, we will use cookies. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. The use of cookies helps us to improve the quality of service that we provide. You may also see House of Fraser Wedding List adverts and content on other websites. For these adverts, our third party providers may use software that can set a cookie to your browser. This will enable us to monitor whether you see the adverts, click on them and use our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, by doing so, you may lose some of the functionality of this website.

Keeping in touch with you

We want to keep you up to date with key information about new ranges, promotional offers and what's coming soon to our stores. We may also use your details to send information via email, post or mobile phone, about other goods and services we sell or for our research purposes. If you have registered to receive information from us, you can remove your email address from our list by using the 'unsubscribe' links at the bottom of the emails we send, or by changing your preferences.

Third parties

Your personal information may be disclosed to other businesses within the House of Fraser group and to reputable third parties who will help process your Wedding List and Guest purchases. We require that all such third parties treat your personal information fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.